Instagram Bots
Create and manage AI customer support bots for Instagram DMs (requires Meta app + webhook setup).
Start here
Open "Overview"All pages
Overview
What Instagram Bots is, how it works, and how it connects to other apps.
Getting started
Create your first Instagram bot, attach knowledge, and verify conversations show up in Omni-Chats.
Meta app
Create a Meta app and connect it to the right business and Instagram account.
Webhook
Connect Meta webhooks to AI Bucket (callback URL + verify token) so DMs arrive.
Access token
Generate an access token and find the correct business_id to finish setup in AI Bucket.