Share URL & QR

For each bot, you can distribute its Webchat entry point as a URL or QR code on your website, landing pages, or marketing materials.

Where to find it

  1. In Webchat Bots, pick the bot you want to share.
  2. Click “Webchat URL” to open the share dialog.
  3. Copy the URL or download the QR code image.

URL format

/webchat/{unique_name}

{unique_name} is the value you set when creating the bot. Avoid spaces and special characters.

Distribution suggestions

  • Website: add the URL to a “Support” button or embed it into a page.
  • Offline: print the QR code on posters, receipts, or business cards for easy scanning.
  • Internal testing: roll out to a small audience first to validate knowledge content and workflows, then expand.

Next